I LOVE VACATIONS UNIVERSITY
TRAINING PORTAL
WELCOME VIDEO
Browse Articles
Business Development-Overcoming Objections Part 2
Ally, 17/03/2023
Business Development
Breezeway-How to Add a Document to a Task
Ally, 16/03/2023
Breezeway
Business Development-FAQ in Business Development
Ally, 10/03/2023
Business Development
Breezeway-How to add a user on a property as a default assignee for tasks
Ally, 27/02/2023
Breezeway
Business Development-Owner Leaving-Home is For Sale Process
Ally, 24/02/2023
Offboarding-Property Pre Offboarding Form
Ally, 24/02/2023
CLICK TO ACCESS PROPERTY PRE-OFFBOARDING FORM
Owner Experience
Property Offboarding
Form Directory
Ally, 24/02/2023
CLICK TO ACCESS FORM DIRECTORY
Human Resources
Owner Experience-How to Run a Booking Report in Streamline
Ally, 22/02/2023
Owner Experience
Streamline
OFFBOARDING-How to Add Breezeway Tasks for Offboarding
Ally, 20/02/2023
CLICK TO ACCESS
Breezeway
Property Offboarding
Offboarding-How To Add a Yellow Block in Streamline
Ally, 16/02/2023
CLICK TO ACCESS
Property Offboarding
Streamline
Offboarding-How to Run a Reservation Analysis Report For FUTURE Reservations for Properties on the Market/Under Contract/Leaving us
Ally, 16/02/2023
CLICK TO ACCESS
Owner Experience
Property Offboarding
Streamline
Business Development-2023 Business Development Department Goals
Ally, 03/02/2023
Business Development
Accounting-How to Generate a Receipt for an Owners Payment
Ally, 01/02/2023
Accounting
Owner Experience
Streamline
Owner Experience-Owner Experience-How to pull 1099 or 1099 Yearly Report
Ally, 30/01/2023
Owner Experience
Streamline
Owner Experience-How to view 1099 and 1099 yearly report through the owners portal
Ally, 30/01/2023
Owner Experience
Streamline
Business Development-Taking Massive Action
Ally, 28/01/2023
Business Development
Owner Experience-How To Add a Credit Card To Owners Account
Ally, 28/01/2023
Owner Experience
Streamline
Business Development-Dangling the Carrot
Ally, 24/01/2023
Business Development
Owner Experience-Property Under Contract Process
Ally, 19/01/2023
CLICK TO ACCESS PROPERTY UNDER CONTRACT PROCESS
Owner Experience
Property Offboarding
Owner Experience-Property On the Market Process
Ally, 19/01/2023
CLICK TO ACCESS PROPERTY ON THE MARKET PROCESS
Owner Experience
Property Offboarding
AVAYA TRAINING GUIDE
Ally, 18/01/2023
CLICK TO ACCESS AVAYA TRAINING GUIDE
Avaya
Owner Experience-How to Pull Generated Owner Statements
Ally, 16/01/2023
Owner Experience
Streamline
Business Development-Prospecting Leads We Have Lost
Ally, 13/01/2023
Business Development
Home Ambassador-Late Check Out (LCO) Process
Ally, 13/01/2023
CLICK TO ACCESS HOME AMBASSADOR LCO PROCESS
Guest Experience
Home Ambassadors
Home Ambassador-Early Check In (ECI) Approval Process
Ally, 13/01/2023
CLICK TO ACCESS HOME AMBASSADOR ECI PROCESS
Guest Experience
Home Ambassadors
I Love Vacations University URL Directory
Ally, 12/01/2023
CLICK TO ACCESS I LOVE UNIVERSITY URL DIRECTORY
Human Resources
I Love Vacations Team
Human Resources-Employee Business Cards Requested Form
Ally, 11/01/2023
CLICK TO ACCESS BUSINESS CARDS REQUESTED FORM. *Ally fills out the form for new hires if manager requests
Directors/Managers
Human Resources
Marketing-Email Signature Request Form
Ally, 11/01/2023
CLICK TO ACCESS SIGNATURE REQUEST FORM
Directors/Managers
Human Resources
Human Resources-Employee New Hire Onboarding Form
Ally, 11/01/2023
CLICK TO ACCESS NEW EMPLOYEE ONBOARDING FORM
Directors/Managers
Human Resources
Human Resources-Employee Offboarding Form
Ally, 11/01/2023
CLICK TO ACCESS EMPLOYEE OFFBOARDING FORM
Directors/Managers
Human Resources
Offboarding-Property Leaving Management On The Market Under Contract Form
Ally, 11/01/2023
CLICK TO ACCESS FORM FOR LEAVING MANAGEMENT/ON THE MARKET/UNDER CONTRACT
Directors/Managers
Owner Experience
Property Offboarding
Template-Hot Tub Service Log
Ally, 10/01/2023
CLICK TO DOWNLOAD HOT TUB SERVICE LOG TEMPLATE
Company Documents
Business Development-Quick Response Times
Ally, 06/01/2023
Business Development
Business Development-2023 1st Quarter Goals
Ally, 31/12/2022
Business Development
Owner Experience-How can an owner access the Streamline owners portal
Ally, 29/12/2022
Owner Experience
Streamline
Business Development-Goal Setting for 2023
Ally, 23/12/2022
Business Development
Human Resources-Mileage Report Territory
Ally, 21/12/2022
CLICK TO DOWNLOAD TERRITORY MILEAGE REPORT
Company Documents
Human Resources
Email – Load ILV Signature on iPhone
Sara, 21/12/2022
Email
Human Resources-Mileage Report Employee
Ally, 20/12/2022
CLICK TO DOWNLOAD EMPLOYEE MILEAGE REPORT
Company Documents
Human Resources
Human Resources-Mileage Policy
Ally, 20/12/2022
CLICK TO VIEW MILEAGE POLICY
Company Documents
Human Resources
Breezeway-How to look up deleted tasks
Ally, 17/12/2022
Breezeway
Guest Experience-Park City Sundial Lodge New Notification Process
Ally, 14/12/2022
Guest Experience
Breezeway-How to View Element Information Using Computer
Ally, 13/12/2022
CLICK TO DOWNLOAD BREEZEWAY ELEMENT LIST
Breezeway
Breezeway-How to View Element Information Using Breezeway App
Ally, 13/12/2022
CLICK TO DOWNLOAD BREEZEWAY ELEMENT LIST
Breezeway
Human Resources-Make Up Day Form
Ally, 13/12/2022
CLICK TO DOWNLOAD MAKE UP DAY FORM
Company Documents
AVAYA-How to view team schedule calendars
Ally, 12/12/2022
Avaya
Company Meeting-December 9, 2022
Ally, 10/12/2022
Company Meetings
Owner Webinar-Scottsdale, Texas, Whitefish December 6, 2022
Ally, 09/12/2022
Owner Webinars
Owner Webinar-Park City and Sedona December 8, 2022
Ally, 09/12/2022
Owner Webinars
Guest Experience-Gold Passes SOP
Ally, 09/12/2022
CLICK TO DOWNLOAD GOLD PASSES STANDARD OPERATING PROCEDURE
Guest Experience
Guest Experience-Property Damage SOP
Ally, 09/12/2022
CLICK TO DOWNLOAD PROPERTY DAMAGE STANDARD OPERATING PROCEDURE
Breezeway
Guest Experience
Breezeway Elements List
Ally, 09/12/2022
CLICK TO DOWNLOAD LIST OF BREEZEWAY ELEMENTS
Breezeway
Business Development-OwnerPoint Onboarding Training
Ally, 01/12/2022
Business Development
Business Development-Creative Ways To Close the Sale
Ally, 26/11/2022
Business Development
Business Development-Onboarding Homes With Reservations on the Books
Ally, 21/11/2022
Click to download instructions
Business Development
Marketing
Owner Experience
Property Onboarding
Owner Experience-Owner Statement Overview
Ally, 17/11/2022
Owner Experience
Streamline
Current Certificate of Liability Insurance
Ally, 14/11/2022
CLICK HERE FOR CURRENT CERTIFICATE OF LIABILITY INSURANCE
Business Development
Owner Experience
Property Onboarding
Business Development-What if a new owner is already with another Management Company?
Ally, 11/11/2022
Business Development
Business Development-Management Agreement Overview
Ally, 11/11/2022
Business Development
Template-Management Agreements
Ally, 11/11/2022
PARK CITY
SEDONA
SCOTTSDALE
TEXAS
WHITEFISH
LYNX-How to Add Owner Code
Ally, 09/11/2022
LYNX
Owner Experience
Business Development-Owner Love Languages
Ally, 04/11/2022
Business Development
Owner Experience
Business Development-VRMA Industry Trends Recap
Ally, 02/11/2022
Business Development
Streamline-Informative Book Training
Ally, 27/10/2022
Reservations
Streamline
Guest Experience-How to Charge Guests For Package Delivery
Ally, 13/10/2022
Click to download instructions
Guest Experience
Streamline
Owner Experience-How to reverse owner charge for NPG cleaning fee in Streamline
Ally, 06/10/2022
Guest Experience
Owner Experience
Reservations
Streamline
GOOGLE DOCS-How to Print Park City Bed Linen Count Spreadsheet
Ally, 04/10/2022
Google Docs
Guest Experience-HOA E-Sign Form Process
Ally, 04/10/2022
Guest Experience
Streamline
LYNX-How to Add Vendor Access Code for Multiple Properties
Ally, 30/09/2022
LYNX
Business Development-Whitefish Area Zoning, Permit Needs and Fee Schedules
Ally, 14/09/2022
CLICK TO DOWNLOAD
Business Development
Business Development-How To Close A Sale
Ally, 14/09/2022
Business Development
Business Development – Pipedrive Training – How to add a Management Agreement to DocuSign
Sara, 13/09/2022
Business Development
Docusign
Pipedrive
Business Development-Management Agreement Negotiations
Ally, 13/09/2022
Business Development
Business Development-Key Data Training
Ally, 13/09/2022
Business Development
Business Development – Marketing through mailers and mailing list
Sara, 13/09/2022
Business Development
Business Development – Holiday Realtor gifts maximize exposure during the drop off
Sara, 13/09/2022
Business Development
Business Development – Contacting Lost Deals
Sara, 13/09/2022
Business Development
Business Development – Setting owner expectations
Sara, 13/09/2022
Business Development
Business Development – Investor looking to build in Sedona
Sara, 13/09/2022
Business Development
Business Development – Response Time
Sara, 13/09/2022
Business Development
Business Development – Management Agreements
Sara, 13/09/2022
Business Development
Business Development/Owner Experience – DOCUSIGN- Power of Attorney Form Template Tutorial
Sara, 13/09/2022
Business Development
Owner Experience
Business Development – Offboarding Training
Sara, 13/09/2022
Business Development
Business Development – Docusign – How to send Whitefish Short Term Rental Application
Sara, 13/09/2022
Business Development
Docusign
Owner Experience-How to Cancel A Streamline Owner Block or Non Paying Guest Block
Ally, 13/09/2022
Owner Experience
Streamline
Human Resources-HR Portal Instructions
Ally, 01/09/2022
CLICK TO DOWNLOAD INSTRUCTIONS FOR THE HR PORTAL
Company Documents
Human Resources
Marketing-How to send “Your property has been featured on social media” email
Ally, 11/08/2022
Click to download instructions
Business Development
Marketing
Streamline
Breezeway-How to Add a Marketing Task
Ally, 01/08/2022
Breezeway
Marketing
Breezeway-How To Change Email Login
bizcor, 27/06/2022
Breezeway
Breezeway URL-How to Adjust Notification Settings Using Computer
bizcor, 21/06/2022
Breezeway
Email-How To Remove Email Account From Phone
bizcor, 17/06/2022
I Love Vacations Team
Email-How To Remove Email Account From Computer
bizcor, 17/06/2022
I Love Vacations Team
Breezeway-How to Export A Task To PDF
bizcor, 08/06/2022
Breezeway
Breezeway-How to Add Property Specific Requirements
bizcor, 02/06/2022
Click to download instructions
Breezeway
Home Ambassadors
LYNX-How To Run Access Reports
bizcor, 31/05/2022
Directors/Managers
LYNX
Home Ambassador-How to Send First Touch Email
bizcor, 31/05/2022
Click to download instructions
Home Ambassadors
Streamline
Guest Experience-How to Charge Guest / Refund Owner for Cable On Demand Purchase
bizcor, 31/05/2022
Click to download instructions
Guest Experience
Owner Experience
Streamline
Owner Experience-Owner Payment Options and Instructions
bizcor, 31/05/2022
Click to download instructions
Accounting
Owner Experience
Streamline
Accounting-How to Add a Streamline Work Order
bizcor, 31/05/2022
Click to download instructions
Accounting
Streamline
Human Resources-I Love Vacations Travel Policy
bizcor, 31/05/2022
CLICK TO DOWNLOAD I LOVE VACATIONS TRAVEL POLICY
Company Documents
Human Resources
Template-I Love Vacations Location Visit Report (LVR)
bizcor, 31/05/2022
CLICK TO DOWNLOAD I LOVE VACATIONS LOCATION VISIT REPORT (LVR)
Company Documents
Human Resources
Human Resources-Expense Report
bizcor, 31/05/2022
CLICK TO DOWNLOAD PDF VERSION I LOVE VACATIONS EXPENSE REPORT
CLICK TO DOWNLOAD EXCEL VERSION I LOVE VACATIONS EXPENSE REPORT
Company Documents
Human Resources
Human Resources-Company Credit Card Agreement
bizcor, 31/05/2022
CLICK TO DOWNLOAD COMPAY CREDIT CARD AGREEMENT
Company Documents
Human Resources
Human Resources-COVID-19 Employee Policy 2022
bizcor, 31/05/2022
CLICK TO DOWNLOAD 2022 COVID-19 EMPLOYEE POLICY
Company Documents
Human Resources
Human Resources-COVID Sick Pay (CSP)
bizcor, 31/05/2022
CLICK TO DOWNLOAD COVID SICK PAY (CSP) POLICY
Company Documents
Human Resources
Owner Experience-How To Add a property to get email notifications for new guest bookings
bizcor, 30/05/2022
Click to download instructions
Owner Experience
Reservations
Streamline
Breezeway-How to Activate an Inactive property
bizcor, 30/05/2022
Click to download instructions
Breezeway
Avaya Team Chat Reference
bizcor, 30/05/2022
Click to download a copy of all the I Love Vacations AVAYA Team Chats s
Avaya
I Love Vacations Team
Human Resources-Directors and Managers Flow Chart
bizcor, 30/05/2022
Click to View I Love Vacations Flow Chart s
I Love Vacations Team
Home Ambassadors-After Hours Support Information
bizcor, 30/05/2022
Click to download instructions
Home Ambassadors
Breezeway-How to assign out task for Snow Removal or Firewood
bizcor, 30/05/2022
Click to download instructions
Breezeway
Guest Experience
Owner Experience
Reservations
Home Ambassador-How to Review AIRBNB/VRBO Guest
bizcor, 30/05/2022
Click to download instructions
Home Ambassadors
Home Ambassadors-How To Update Property Codes
bizcor, 30/05/2022
Click to download instructions
Home Ambassadors
Guest Experience-Property Code / WIFI Log In Change Process
bizcor, 30/05/2022
Click to download instructions
Breezeway
Guest Experience
Maintenance/Inspectors
Owner Experience
Reservations
Streamline
Owner Experience-Final Onboarding Call Templates
bizcor, 30/05/2022
Click to download AUSTIN instructions
Click to download PARK CITY instructions
Click to download SEDONA instructions
Click to download SCOTTSDALE instructions
Click to download WHITEFISH instructions
Owner Experience
Property Onboarding
Owner Experience-How to Update Owners Email Address
bizcor, 30/05/2022
Click to download instructions
Owner Experience
Streamline
Owner Experience-Owner Back To Back Reservation Process
bizcor, 30/05/2022
Click to download instructions
Home Ambassadors
Owner Experience
Streamline
Marketing-New Property Onboarding Process
bizcor, 30/05/2022
Click to download instructions
Property Onboarding
Owner Experience-How to View Owners Portal Login, Reset Password, View Owners Portal
bizcor, 30/05/2022
Owner Experience
Streamline
Human Resources-Company Handbook – 2022
bizcor, 30/05/2022
CLICK TO DOWNLOAD 2022 COMPANY HANDBOOK
Company Documents
Human Resources
Breezeway-Property Onboarding-How to Add Custom Elements for Owner Information and HOA Information
bizcor, 24/05/2022
Click to download instructions
Breezeway
Property Onboarding
Protected: Managers-Avaya-How to Listen To Call Recordings
bizcor, 23/05/2022
Breezeway-Property Onboarding-How to Add New Property Onboarding Workflows
bizcor, 23/05/2022
Breezeway
Property Onboarding
Reservations-How to Add Pool Heating Fees for Marriott Homes and Villas Bookings
bizcor, 17/05/2022
Reservations
Streamline
I Love Vacations Team Overview
bizcor, 09/05/2022
In The Field Team New Employee Training
Office Team New Employee Training
All Territory Contacts
bizcor, 06/05/2022
Click to view the main contact for each territory, mailing addresses, and phone numbers
I Love Vacations Team
Office Team New Employee Training
Owner Experience-Property Leaving Management Process
bizcor, 03/05/2022
Click to download instructions
Owner Experience
Property Offboarding
New Employee-Initial Computer Set Up-Download Chrome
bizcor, 03/05/2022
Office Team New Employee Training
Email-How to Log Into Email Account And Set Up Password
bizcor, 03/05/2022
Office Team New Employee Training
New Employee-Adding Email Account To Computer
bizcor, 03/05/2022
Email
Office Team New Employee Training
New Employee-Initial Computer Set Up-Set up Bookmarks-Log Into Accounts
bizcor, 03/05/2022
Office Team New Employee Training
AVAYA-Initial Set Up and Introduction
bizcor, 03/05/2022
Avaya
Office Team New Employee Training
Breezeway Basics
bizcor, 03/05/2022
Breezeway
Office Team New Employee Training
Streamline-Tape Chart Basics
bizcor, 03/05/2022
Office Team New Employee Training
Streamline
Streamline-Reservation Information Overview
bizcor, 03/05/2022
Office Team New Employee Training
Reservations
Streamline
LYNX-Introduction
bizcor, 03/05/2022
LYNX
Office Team New Employee Training
New Employee-Initial Mobile Phone Set Up
bizcor, 03/05/2022
In The Field Team New Employee Training
New Employee-Adding Email to your Phone
bizcor, 03/05/2022
Email
In The Field Team New Employee Training
Breezeway App-How to View and Complete a Task
bizcor, 03/05/2022
Breezeway
In The Field Team New Employee Training
Breezeway URL Basics-How to Pull Up Property Codes, and Task Details
bizcor, 03/05/2022
In The Field Team New Employee Training
Breezeway URL-How To Adjust Notification Settings
bizcor, 03/05/2022
In The Field Team New Employee Training
Breezeway URL Basics-How to View Property Information Including Operating Instructions and Mechanical Information
bizcor, 03/05/2022
In The Field Team New Employee Training
Avaya Phone App Basics
bizcor, 03/05/2022
In The Field Team New Employee Training
Breezeway App-How To Turn On Language Translation
bizcor, 03/05/2022
Breezeway
In The Field Team New Employee Training
Guest Experience-Early Check in and Late Check Out Process
bizcor, 02/05/2022
Click to download instructions
Guest Experience
Processes Routinely Performed
Reservations
Streamline
Maintenance-After Hours Calls Training
bizcor, 02/05/2022
In The Field Team New Employee Training
Maintenance/Inspectors
Breezeway-How to view Owner Information or HOA information On Your Computer
bizcor, 24/04/2022
Breezeway
Processes Routinely Performed
Breezeway-How to View Owner Information and HOA Information On Your Phone
bizcor, 23/04/2022
Breezeway
In The Field Team New Employee Training
Maintenance/Inspectors
Guest Experience-Extra Requested Cleaning Process
bizcor, 15/04/2022
CLICK TO DOWNLOAD INSTRUCTIONS
Breezeway
Guest Experience
Processes Routinely Performed
Reservations
Streamline
Email – How to load your signature for Apple mail
bizcor, 15/04/2022
Email
Reservations-Streamline-Pet Fees Explained
bizcor, 15/04/2022
Reservations
Streamline
Docusign – How To View Shared Documents
bizcor, 15/04/2022
Docusign
Guest Experience-How to Modify Number of People on a Reservation
bizcor, 06/04/2022
Guest Experience
Processes Routinely Performed
Reservations
Streamline
LYNX-How to Lock/Unlock Doors Remotely
bizcor, 06/04/2022
In The Field Team New Employee Training
LYNX
Processes Routinely Performed
LYNX-How to issue a temporary use code
bizcor, 06/04/2022
LYNX
Processes Routinely Performed
Breezeway-How to Complete New Property Home Buildout-Inspector Task On Your Phone
bizcor, 23/03/2022
Breezeway
In The Field Team New Employee Training
Maintenance/Inspectors
Breezeway-How to Complete New Property Home Buildout-Maintenance Task On Your Phone
bizcor, 23/03/2022
Breezeway
In The Field Team New Employee Training
Maintenance/Inspectors
Accounting-How to submit credit card receipts
Ally, 23/03/2022
Accounting
In The Field Team New Employee Training
Office Team New Employee Training
Streamline-Reservation Types and Statuses
bizcor, 05/03/2022
Click to download instructions
Guest Experience
Home Ambassadors
Owner Experience
Processes Routinely Performed
Reservations
Streamline
AVAYA-How To Add a Call Task In Team Chat
bizcor, 04/03/2022
Click to download instructions
Avaya
Guest Experience
Home Ambassadors
Owner Experience
Processes Routinely Performed
Reservations
Business Development – Referals
bizcor, 03/09/2021
Business Development
Business Development – Pre Onboarding Form
bizcor, 02/09/2021
Business Development
Property Onboarding
Business Development – Social Media
bizcor, 02/09/2021
Business Development
Owner Experience-Owner Statement Summary Explanation
bizcor, 02/09/2021
CLICK TO DOWNLOAD INSTRUCTIONS
Accounting
Owner Experience
Streamline
Owner Experience-How to view actual dates payments were sent to owners
bizcor, 02/09/2021
CLICK TO DOWNLOAD INSTRUCTIONS
Owner Experience
Streamline
Owner Experience-How To Run an Owner Yearly Report or Profit and Loss Statement
bizcor, 02/09/2021
CLICK TO DOWNLOAD INSTRUCTIONS
Owner Experience
Streamline
How to Register A Sedona.org Property Emergency contact
bizcor, 02/09/2021
CLICK TO DOWNLOAD INSTRUCTIONS
Owner Experience
Property Onboarding
Owner Experience-Property On The Market Phases Flow Chart
bizcor, 02/09/2021
CLICK TO DOWNLOAD FLOW CHART
Owner Experience
Property Offboarding
Guest Experience – How to charge guest for On-Demand Movies
bizcor, 02/09/2021
CLICK TO DOWNLOAD INSTRUCTIONS
Guest Experience
Owner Experience
Owner Experience-Owners Portal Instructions For Owners
bizcor, 02/09/2021
CLICK TO DOWNLOAD INSTRUCTIONS
Owner Experience
Owner Experience-Owner Final Onboarding Call Scheduling Process
bizcor, 02/09/2021
Click to download SEDONA AND SCOTTSDALE instructions
Click to download AUSTIN, PARK CITY, and WHITEFISH instructions
Owner Experience
Property Onboarding
Email – How to set up Email Auto Forward to I Love Vacations Email
bizcor, 02/09/2021
CLICK TO DOWNLOAD INSTRUCTIONS
Email
Email – How to set up out of office email reply
bizcor, 31/08/2021
Click to download instructions
Email
Business Development – Responding to Management Contract Objections
bizcor, 31/08/2021
Business Development
Property Onboarding
Business Development – How to process a management agreement
bizcor, 31/08/2021
Business Development
LYNX-How to Run Reports for Unlocked Homes, Locks with Low Batteries
bizcor, 04/05/2020
LYNX
Load More