Departments

Marketing-How to Onboard a New Property to Booking.com
Ally, 11/06/2024


CLICK TO ACCESS VIDEO


CLICK TO ACCESS BOOKING.COM FORM DETAILS, AND MESSAGE TEMPLATE

Marketing Property Onboarding
Marketing-Owner Experience-Onboarding-Offboarding BnBFinder Listings
Ally, 10/06/2024
Marketing Owner Experience Property Offboarding Property Onboarding
Marketing-Activate Bnbfinder TODOS
Ally, 10/06/2024


CLICK TO ACCESS

Marketing Property Onboarding
Owner Experience-Streamline-How to run a report showing all owner transactions
Ally, 08/06/2024
Owner Experience Streamline
Streamline-How to run a report to show owners mailing addresses
Ally, 05/06/2024
Business Development Streamline
Streamline-How to deactivate Booking.com Listing
Ally, 14/05/2024
Property Offboarding Streamline
Streamline-How to Check On A Property For Owner Payments Posted
Ally, 30/04/2024

CLICK TO ACCESS

Accounting Owner Experience Streamline
Streamline-How to Post Owner Payment To Previous Owner
Ally, 17/04/2024

CLICK TO ACCESS

Accounting Owner Experience Streamline
Streamline-How to Clean Up Leads Work Queue
Ally, 21/03/2024
Reservations Streamline
Guest Experience-Streamline-Deer Valley Deer Lake HOA Form Process
Ally, 06/03/2024
Guest Experience Streamline
Marketing-Park City Welcome Book SOP
Ally, 01/03/2024

CLICK TO ACCESS

Marketing
Accounting-Streamline-How to Do Transfer of Funds When Payment Posted to Wrong Account
Ally, 28/02/2024
Accounting Streamline
Business Development-How To Utilize LinkedIn For Business Development and Networking
Ally, 23/02/2024

Business Development
Breezeway-How to Deactivate A Property in Offboarding
Ally, 22/02/2024
Breezeway Property Offboarding
Marketing-Email Marketing Request Forms
Ally, 12/02/2024

CLICK TO ACCESS

Marketing
Streamline-Marketing-How to Run Quarterly Audit on Damage Waiver Fees
Ally, 07/02/2024
Marketing Streamline
Business Development-Owner Love Languages-Trust
Ally, 02/02/2024

Business Development
Accounting-Streamline-How to Unapprove Statements
Ally, 01/02/2024
Accounting Streamline
Marketing-How to Push A Property to I Love Vacations Website
Ally, 29/01/2024
Marketing Property Onboarding
Marketing-Check the Pet Friendly Status of The Property
Ally, 26/01/2024

CLICK TO ACCESS

Marketing Property Onboarding
Marketing-Are owners email addresses added in Streamline
Ally, 26/01/2024

CLICK TO ACCESS

Marketing Property Offboarding
Marketing-Is the property marked to show on website and accept bookings
Ally, 26/01/2024

CLICK TO ACCESS

Marketing Property Onboarding
Marketing-Cleaning Fee Added in Streamline
Ally, 26/01/2024

CLICK TO ACCESS

Marketing Property Onboarding
Marketing-Is Proper Mgmt Fee Added in Streamline
Ally, 25/01/2024

CLICK TO ACCESS

Marketing Property Onboarding
Marketing-Activate Marriott Homes & Villas Todos
Ally, 25/01/2024

CLICK TO ACCESS

Marketing Property Onboarding
Business Development-Owner Love Languages-Pride in Ownership
Ally, 20/01/2024

Business Development
Request a Property Feature on Social Media
Sara, 05/01/2024

CLICK TO ACCESS VIDEO

Marketing Owner Experience
Streamline-How to update housekeeping pricing on OWN and NPG bookings
Ally, 27/11/2023
Property Onboarding Streamline
Streamline-Deer Valley Silver Strike Weekly Report Instructions
Ally, 15/11/2023

CLICK TO ACCESS STEP BY STEP INSTRUCTIONS

Guest Experience Streamline
Business Development-Welcome Home Incentive
Ally, 03/11/2023

Business Development
Streamline-How to view drivers license attached to a reservation
Ally, 27/10/2023
Guest Experience Streamline
Streamline-How to email reservations team when theres a sex offender registry name match
Ally, 26/10/2023
Guest Experience Streamline
Streamline-How to do a sex offender registry search and attach results to the reservation
Ally, 26/10/2023
Guest Experience Streamline
Owner Experience-Owner Does Not See Payment Reflected on Owner Statement
Ally, 26/10/2023

CLICK TO ACCESS

Accounting Owner Experience
Lost and Found Policy
Ally, 26/10/2023


CLICK TO ACCESS

Guest Experience
Early Check In and Late Check Out Process
Ally, 24/10/2023

VIDEO TIMELINE

(IF YOU ARE LOOKING FOR A SPECIFIC PROCESS YOU CAN FAST FORWARD)
0:40 Paid HalfDay
8:29 Paid Hourly
17:05 Complimentary 2 hours
23:04-25:00 FAQ

Guest Experience Reservations
Streamline-What to do when you get an error “Month End Statement Cannot be Generated Due To Gap”
Ally, 11/10/2023
Accounting Streamline
Marketing-Utilizing AI to Create Property Descriptions
Ally, 26/09/2023

Marketing
VRBO-How to view ratings we gave guest
Ally, 19/09/2023
Guest Experience
Streamline-How to Find an Owner Management Agreement
Ally, 13/09/2023

Owner Experience Streamline
Streamline-How to Run a Report to Show Owner Balances Due
Ally, 12/09/2023

 
Owner Experience Streamline
Streamline-Accounting-How to Run a Checked Out Reservation With Balances Report
Ally, 30/08/2023

 
Accounting Streamline
Streamline-Accounting-How to Generate Missing Owner Statements
Ally, 18/08/2023

 
Accounting Streamline
Business Development-Management Agreement FAQs
Ally, 17/08/2023

CLICK TO ACCESS MANAGEMENT AGREEEMENT FAQS


TEXAS MANAGEMENT AGREEMENT


WHITEFISH MANAGEMENT AGREEMENT


PARK CITY MANAGEMENT AGREEMENT


SCOTTSDALE MANAGEMENT AGREEMENT


SEDONA MANAGEMENT AGREEMENT

Business Development Property Onboarding
Marketing-Activate Flipkey/Tripadvisor ToDos
Ally, 09/08/2023

CLICK TO ACCESS

Marketing Property Onboarding
Marketing-Activate AIRBNB ToDos
Ally, 09/08/2023

CLICK TO ACCESS

Marketing Property Onboarding
Marketing-Activate VRBO ToDos
Ally, 09/08/2023

CLICK TO ACCESS

Marketing Property Onboarding
Owner Experience-Owner Love Languages
Ally, 08/08/2023


CLICK TO ACCESS

Owner Experience
Owner Experience-Final Offboarding Steps Training
Ally, 03/08/2023

 
Owner Experience Property Offboarding
Owner Experience-Offboarding Training-Homes Leaving Process
Ally, 31/07/2023

 
Owner Experience Property Offboarding
Owner Experience-Offboarding Training-ASANA Basics-On the Market Steps-Under Contract Steps
Ally, 31/07/2023

 
Owner Experience Property Offboarding
Business Development-How to export Filtered list in Pipedrive
Ally, 28/07/2023

 
Business Development
Breezeway-Owner Experience Property Tag Assignments
Ally, 26/07/2023

 
Breezeway Owner Experience
Streamline-How to manually send E-Sign Rental Agreement
Ally, 25/07/2023

 
Guest Experience Reservations Streamline
Business Development-Process for Homes on the Market with current owners and potential buyers
Ally, 25/07/2023

 
Business Development
Streamline-How to activate a property that is inactive
Ally, 14/07/2023

 
Accounting Property Onboarding Streamline
Accounting-How to run a report to show owner payments received
Ally, 11/07/2023

 
Accounting Streamline
Business Development-Review Process Training
Ally, 19/06/2023

 

Business Development
Business Development-Owner/Manager Responsibilities
Ally, 28/04/2023

 


CLICK TO ACCESS List of I Love Vacations and Owner Responsibilites

Business Development
Business Development-Mystery Shopping
Ally, 21/04/2023

 

Business Development
Business Development-Call Scoring
Ally, 31/03/2023

 

Business Development
Marketing – Marketing Material Request Form
Sara, 28/03/2023

CLICK TO ACCESS MARKETING MATERIALS REQUEST FORM

Marketing
Business Development-Overcoming Objections Part 2
Ally, 17/03/2023

 

Business Development
Business Development-FAQ in Business Development
Ally, 10/03/2023

 

Business Development
Owner Experience-How to Run a Booking Report in Streamline
Ally, 22/02/2023

 

Owner Experience Streamline
OFFBOARDING-How to Add Breezeway Tasks for Offboarding
Ally, 20/02/2023

CLICK TO ACCESS

Breezeway Property Offboarding
Offboarding-How To Add a Yellow Block in Streamline
Ally, 16/02/2023

CLICK TO ACCESS

Property Offboarding Streamline
Offboarding-How to Run a Reservation Analysis Report For FUTURE Reservations for Properties on the Market/Under Contract/Leaving us
Ally, 16/02/2023

CLICK TO ACCESS

Owner Experience Property Offboarding Streamline
Business Development-2023 Business Development Department Goals
Ally, 03/02/2023

 

Business Development
Accounting-How to Generate a Receipt for an Owners Payment
Ally, 01/02/2023

 

Accounting Owner Experience Streamline
Owner Experience-Owner Experience-How to pull 1099 or 1099 Yearly Report
Ally, 30/01/2023

 

Owner Experience Streamline
Owner Experience-How to view 1099 and 1099 yearly report through the owners portal
Ally, 30/01/2023

 

Owner Experience Streamline
Business Development-Taking Massive Action
Ally, 28/01/2023

 

Business Development
Owner Experience-How To Add a Credit Card To Owners Account
Ally, 28/01/2023

 

Owner Experience Streamline
Business Development-Dangling the Carrot
Ally, 24/01/2023

 

Business Development
Owner Experience-Property Under Contract Process
Ally, 19/01/2023

CLICK TO ACCESS PROPERTY UNDER CONTRACT PROCESS

Owner Experience Property Offboarding
Owner Experience-Property On the Market Process
Ally, 19/01/2023

CLICK TO ACCESS PROPERTY ON THE MARKET PROCESS

Owner Experience Property Offboarding
Owner Experience-How to Pull Generated Owner Statements
Ally, 16/01/2023

 

Owner Experience Streamline
Business Development-Prospecting Leads We Have Lost
Ally, 13/01/2023

 

Business Development
Home Ambassador-Late Check Out (LCO) Process
Ally, 13/01/2023

CLICK TO ACCESS HOME AMBASSADOR LCO PROCESS

Guest Experience Home Ambassadors
Home Ambassador-Early Check In (ECI) Approval Process
Ally, 13/01/2023

CLICK TO ACCESS HOME AMBASSADOR ECI PROCESS

Guest Experience Home Ambassadors
I Love Vacations University URL Directory
Ally, 12/01/2023

CLICK TO ACCESS I LOVE UNIVERSITY URL DIRECTORY

Human Resources I Love Vacations Team
Human Resources-Employee Business Cards Requested Form
Ally, 11/01/2023

CLICK TO ACCESS BUSINESS CARDS REQUESTED FORM. *Ally fills out the form for new hires if manager requests

Directors/Managers Human Resources
Marketing-Email Signature Request Form
Ally, 11/01/2023

CLICK TO ACCESS SIGNATURE REQUEST FORM

Directors/Managers Human Resources
Human Resources-Employee New Hire Onboarding Form
Ally, 11/01/2023

CLICK TO ACCESS NEW EMPLOYEE ONBOARDING FORM

Directors/Managers Human Resources
Human Resources-Employee Offboarding Form
Ally, 11/01/2023

CLICK TO ACCESS EMPLOYEE OFFBOARDING FORM

Directors/Managers Human Resources
Offboarding-Property Leaving Management On The Market Under Contract Form
Ally, 11/01/2023

CLICK TO ACCESS FORM FOR LEAVING MANAGEMENT/ON THE MARKET/UNDER CONTRACT

Directors/Managers Owner Experience Property Offboarding
Business Development-Quick Response Times
Ally, 06/01/2023

 

Business Development
Business Development-2023 1st Quarter Goals
Ally, 31/12/2022

 

Business Development
Owner Experience-How can an owner access the Streamline owners portal
Ally, 29/12/2022

 

Owner Experience Streamline
Business Development-Goal Setting for 2023
Ally, 23/12/2022

 

Business Development
Guest Experience-Park City Sundial Lodge New Notification Process
Ally, 14/12/2022

 

Guest Experience
Company Meeting-December 9, 2022
Ally, 10/12/2022

 

Company Meetings
Owner Webinar-Scottsdale, Texas, Whitefish December 6, 2022
Ally, 09/12/2022

 

Owner Webinars
Owner Webinar-Park City and Sedona December 8, 2022
Ally, 09/12/2022

 

Owner Webinars
Guest Experience-Gold Passes SOP
Ally, 09/12/2022

CLICK TO DOWNLOAD GOLD PASSES STANDARD OPERATING PROCEDURE

Guest Experience
Guest Experience-Property Damage SOP
Ally, 09/12/2022

CLICK TO DOWNLOAD PROPERTY DAMAGE STANDARD OPERATING PROCEDURE

Breezeway Guest Experience
Business Development-OwnerPoint Onboarding Training
Ally, 01/12/2022

 

Business Development
Business Development-Creative Ways To Close the Sale
Ally, 26/11/2022

 

Business Development
Business Development-Onboarding Homes With Reservations on the Books
Ally, 21/11/2022


Click to download instructions

 

Business Development Marketing Owner Experience Property Onboarding
Owner Experience-Owner Statement Overview
Ally, 17/11/2022

 

Owner Experience Streamline
Current Certificate of Liability Insurance
Ally, 14/11/2022


CLICK TO ACCESS

Business Development Owner Experience Property Onboarding
Business Development-What if a new owner is already with another Management Company?
Ally, 11/11/2022

 

Business Development
Business Development-Management Agreement Overview
Ally, 11/11/2022

 

Business Development
LYNX-How to Add Owner Code
Ally, 09/11/2022

 

LYNX Owner Experience
Business Development-Owner Love Languages
Ally, 04/11/2022

 

Business Development Owner Experience
Business Development-VRMA Industry Trends Recap
Ally, 02/11/2022

 

Business Development
Streamline-Informative Book Training
Ally, 27/10/2022

 

Reservations Streamline
Guest Experience-How to Charge Guests For Package Delivery
Ally, 13/10/2022


Click to download instructions

Guest Experience Streamline
Owner Experience-How to reverse owner charge for NPG cleaning fee in Streamline
Ally, 06/10/2022

 

Guest Experience Owner Experience Reservations Streamline
Guest Experience-HOA E-Sign Form Process
Ally, 04/10/2022

 

Guest Experience Streamline
Business Development-Whitefish Area Zoning, Permit Needs and Fee Schedules
Ally, 14/09/2022

CLICK TO DOWNLOAD

Business Development
Business Development-How To Close A Sale
Ally, 14/09/2022

 

Business Development
Business Development – Pipedrive Training – How to add a Management Agreement to DocuSign
Sara, 13/09/2022

Business Development Docusign Pipedrive
Business Development-Management Agreement Negotiations
Ally, 13/09/2022

 

Business Development
Business Development-Key Data Training
Ally, 13/09/2022

 

Business Development
Business Development – Marketing through mailers and mailing list
Sara, 13/09/2022

Business Development
Business Development – Holiday Realtor gifts maximize exposure during the drop off
Sara, 13/09/2022

Business Development
Business Development – Contacting Lost Deals
Sara, 13/09/2022

Business Development
Business Development – Setting owner expectations
Sara, 13/09/2022

Business Development
Business Development – Investor looking to build in Sedona
Sara, 13/09/2022

Business Development
Business Development – Response Time
Sara, 13/09/2022

Business Development
Business Development – Management Agreements
Sara, 13/09/2022

Business Development
Business Development/Owner Experience – DOCUSIGN- Power of Attorney Form Template Tutorial
Sara, 13/09/2022

Business Development Owner Experience
Business Development – Offboarding Training
Sara, 13/09/2022

Business Development
Business Development – Docusign – How to send Whitefish Short Term Rental Application
Sara, 13/09/2022

Business Development Docusign
Owner Experience-How to Cancel A Streamline Owner Block or Non Paying Guest Block
Ally, 13/09/2022

 

Owner Experience Streamline
Marketing-How to send “Your property has been featured on social media” email
Ally, 11/08/2022


Click to download instructions

 

Business Development Marketing Streamline
Breezeway-How to Add a Marketing Task
Ally, 01/08/2022

CLICK ABOVE TO VIEW WRITTEN HOW-TO INSTRUCTIONS
OR WATCH HOW-TO VIDEO BELOW

Breezeway Marketing
Email-How To Remove Email Account From Phone
bizcor, 17/06/2022

 

I Love Vacations Team
Email-How To Remove Email Account From Computer
bizcor, 17/06/2022

 

I Love Vacations Team
Breezeway-How to Add Property Specific Requirements
bizcor, 02/06/2022


Click to download instructions

Breezeway Home Ambassadors
LYNX-How To Run Access Reports
bizcor, 31/05/2022

 

Directors/Managers LYNX
Home Ambassador-How to Send First Touch Email
bizcor, 31/05/2022


Click to download instructions

Home Ambassadors Streamline
Guest Experience-How to Charge Guest / Refund Owner for Cable On Demand Purchase
bizcor, 31/05/2022


Click to download instructions

Guest Experience Owner Experience Streamline
Owner Experience-Owner Payment Options and Instructions
bizcor, 31/05/2022


Click to download instructions

Accounting Owner Experience Streamline
Accounting-How to Add a Streamline Work Order
bizcor, 31/05/2022


Click to download instructions

Accounting Streamline
Avaya Team Chat Reference
bizcor, 30/05/2022


Click to download a copy of all the I Love Vacations AVAYA Team Chats s

Avaya I Love Vacations Team
Human Resources-Directors and Managers Flow Chart
bizcor, 30/05/2022


CLICK TO ACCESS

I Love Vacations Team
Home Ambassadors-After Hours Support Information
bizcor, 30/05/2022


Click to download instructions

Home Ambassadors
Breezeway-How to assign out task for Snow Removal or Firewood
bizcor, 30/05/2022


Click to download instructions

Breezeway Guest Experience Owner Experience Reservations
Guest Experience-Review Processes
bizcor, 30/05/2022


Click to download instructions

Guest Experience
Home Ambassadors-How To Update Property Codes
bizcor, 30/05/2022


Click to download instructions

Home Ambassadors
Guest Experience-Property Code / WIFI Log In Change Process
bizcor, 30/05/2022


Click to download instructions

 

Breezeway Guest Experience Maintenance/Inspectors Owner Experience Reservations Streamline
Owner Experience-Final Onboarding Call Templates
bizcor, 30/05/2022


Click to download AUSTIN instructions


Click to download PARK CITY instructions


Click to download SEDONA instructions


Click to download SCOTTSDALE instructions


Click to download WHITEFISH instructions

Owner Experience Property Onboarding
Owner Experience-How to Update Owners Email Address
bizcor, 30/05/2022


Click to download instructions

Owner Experience Streamline
Owner Experience-Owner Back To Back Reservation Process
bizcor, 30/05/2022


Click to download instructions

Home Ambassadors Owner Experience Streamline
Marketing-New Property Onboarding Process
bizcor, 30/05/2022


Click to download instructions

Property Onboarding
Owner Experience-How to View Owners Portal Login, Reset Password, View Owners Portal
bizcor, 30/05/2022

 

Owner Experience Streamline
Breezeway-Property Onboarding-How to Add Custom Elements for Owner Information and HOA Information
bizcor, 24/05/2022


Click to download instructions

 

Breezeway Property Onboarding
Breezeway-Property Onboarding-How to Add New Property Onboarding Workflows
bizcor, 23/05/2022

 

Breezeway Property Onboarding
Reservations-How to Add Pool Heating Fees for Marriott Homes and Villas Bookings
bizcor, 17/05/2022

 

Reservations Streamline
All Territory Contacts
bizcor, 06/05/2022


Click to view the main contact for each territory, mailing addresses, and phone numbers

Human Resources I Love Vacations Team
Owner Experience-Property Leaving Management Process
bizcor, 03/05/2022


Click to download instructions

Owner Experience Property Offboarding
Streamline-Reservation Information Overview
bizcor, 03/05/2022

 

Reservations Streamline
Guest Experience-Early Check in and Late Check Out Process
bizcor, 02/05/2022

VIDEO TIMELINE

0:40 Paid HalfDay
8:29 Paid Hourly
17:05 Complimentary 2 hours
23:04-25:00 FAQ


INSTRUCTIONS

Guest Experience Reservations Streamline
Maintenance-After Hours Calls Training
bizcor, 02/05/2022

 

Maintenance/Inspectors
Breezeway-How to View Owner Information and HOA Information On Your Phone
bizcor, 23/04/2022

 

Breezeway Maintenance/Inspectors
Guest Experience-Extra Requested Cleaning Process
bizcor, 15/04/2022


CLICK TO DOWNLOAD INSTRUCTIONS

Breezeway Guest Experience Reservations Streamline
Email – How to load your signature for Apple mail
bizcor, 15/04/2022

 

Email Marketing
Reservations-Streamline-Pet Fees Explained
bizcor, 15/04/2022

 

Reservations Streamline
Guest Experience-How to Modify Number of People on a Reservation
bizcor, 06/04/2022

 

Guest Experience Reservations Streamline
Breezeway-How to Complete New Property Home Buildout-Inspector Task On Your Phone
bizcor, 23/03/2022

 

Breezeway Maintenance/Inspectors
Breezeway-How to Complete New Property Home Buildout-Maintenance Task On Your Phone
bizcor, 23/03/2022

 

Breezeway Maintenance/Inspectors
Accounting-How to submit credit card receipts
Ally, 23/03/2022

 


CLICK TO ACCESS PDF WITH INSTRUCTIONS

Accounting
Streamline-Reservation Types and Statuses
bizcor, 05/03/2022


Click to download instructions

Guest Experience Home Ambassadors Owner Experience Reservations Streamline
AVAYA-How To Add a Call Task In Team Chat
bizcor, 04/03/2022


Click to download instructions

 

Avaya Guest Experience Home Ambassadors Owner Experience Reservations
Business Development – Referals
bizcor, 03/09/2021

Business Development
Business Development – Pre Onboarding Form
bizcor, 02/09/2021

Business Development Property Onboarding
Business Development – Social Media
bizcor, 02/09/2021

Business Development
Owner Experience-Owner Statement Summary Explanation
bizcor, 02/09/2021

CLICK TO DOWNLOAD INSTRUCTIONS

Accounting Owner Experience Streamline
Owner Experience-How to view actual dates payments were sent to owners
bizcor, 02/09/2021

CLICK TO DOWNLOAD INSTRUCTIONS

Owner Experience Streamline
Owner Experience-How To Run an Owner Yearly Report or Profit and Loss Statement
bizcor, 02/09/2021

CLICK TO DOWNLOAD INSTRUCTIONS

Owner Experience Streamline
How to Register A Sedona.org Property Emergency contact
bizcor, 02/09/2021

CLICK TO DOWNLOAD INSTRUCTIONS

Owner Experience Property Onboarding
Owner Experience-Property On The Market Phases Flow Chart
bizcor, 02/09/2021

CLICK TO DOWNLOAD FLOW CHART

Owner Experience Property Offboarding
Guest Experience – How to charge guest for On-Demand Movies
bizcor, 02/09/2021

CLICK TO DOWNLOAD INSTRUCTIONS

Guest Experience Owner Experience
Owner Experience-Owners Portal Instructions For Owners
bizcor, 02/09/2021

CLICK TO DOWNLOAD INSTRUCTIONS

Owner Experience
Owner Experience-Owner Final Onboarding Call Scheduling Process
bizcor, 02/09/2021


Click to download SEDONA AND SCOTTSDALE instructions


Click to download AUSTIN, PARK CITY, and WHITEFISH instructions

Owner Experience Property Onboarding
Business Development – Responding to Management Contract Objections
bizcor, 31/08/2021

Business Development Property Onboarding
Business Development – How to process a management agreement
bizcor, 31/08/2021

Business Development
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